At BrightAllDay, we aim to deliver all services quickly and efficiently. This Refund Policy outlines when refunds are applicable.

1. General Policy

All purchases made on BrightAllDay are non-refundable, except under specific conditions outlined below.

2. Refund Eligibility (28-Hour Rule)

A refund will only be issued if:

  • The ordered service has not been delivered within 28 hours from the time of purchase
  • The delay is caused by our system or service provider

If your order qualifies, you may request a refund by contacting our support team.

3. Non-Refundable Situations

Refunds will NOT be provided in the following cases:

  • Order has been started or completed
  • Incorrect username, link, or details provided by the user
  • Private or restricted social media accounts
  • Delays caused by platform issues (e.g., Instagram, TikTok downtime)
  • Change of mind after placing an order

4. Partial Refunds

In some cases, if an order is partially completed, a partial refund may be issued based on the remaining balance of the service.

5. Processing Time

Approved refunds will be processed within 5–7 business days, depending on your payment method.

6. Contact for Refund Requests

To request a refund, contact us with your order details:

📧 Email: bright@brightallday.com
📞 Phone: +91 9953570800

7. Important Note

By purchasing from BrightAllDay, you agree to this Refund Policy.